For barbershops, salons, and every business that's done losing customers to voicemail
Never miss a customer again.
Standby answers your missed calls, Google reviews and Instagram DMs around the clock, in your voice, and sends people straight to your booking link. Set it up in 10 minutes. Then get back to work.
No card needed · No setup fee · Cancel anytime
Fade Factory
Text message
Hi! Sorry we missed your call at Fade Factory. Book online here: standbyreply.com/b/… or just reply to this text. Reply STOP to opt out.
do u have anything saturday afternoon
Saturdays we're open 9 to 5! The booking link shows every open slot. Grab whichever works 👍
booked 3pm thx!!
✓ Booked for Saturday, 3:00 PM
- 2
- Pilot businesses in use
- 230+
- Replies made
- 40+
- Calls saved
About ten minutes to set up.
Connect
Forward unanswered calls to your Standby number, then link Google and Instagram. It takes about 10 minutes and you keep your number.
Customize
Add your hours, services, prices and booking link, then pick a tone of voice. That becomes everything Standby knows about your shop.
Relax
Standby texts back missed callers, answers DMs and replies to reviews. You get a weekly email showing what it saved you.
Features
What it handles while you work.
Hi! Sorry we missed your call at Fade Factory. Book online here: standbyreply.com/b/… or just reply to this text. Reply STOP to opt out.
Hi! Sorry we missed your call at Fade Factory. Book online here: standbyreply.com/b/… or just reply to this text. Reply STOP to opt out.
Pro
“Hi, thanks for calling Fade Factory! I'm the shop's virtual assistant, and this call may be recorded. How can I help?”
★★★★★ Dani R. “Best skin fade in Pilsen, Marco is a wizard.”
Thanks Dani! Marco will be thrilled to hear that. See you for the next fade 💈
how much for a beard trim + cut?
Cut + beard is $45 and takes about 45 min. Grab a spot here 👉 standbyreply.com/b/…
- One inboxSMS(773) 555-…Booked via linkIG@jaylen.cAsked about walk-insCall(312) 555-…Texted back
- —
- Calls saved
- —
- Reviews
- —
- Bookings
Live demo
Call our AI receptionist right now.
It picks up as a Chicago barbershop. Ask about prices, try to book a fade for Saturday, ask if it's a robot, or talk to it in Spanish or French.
This demo plays a barbershop, but that's just one example. Salons, clinics, studios, contractors, restaurants, even a one-person side hustle: if customers call or message you, Standby has you covered.
Tap to call(---) --- ----English · Español · Français
Speaks your customers' language.
Chicago doesn't only speak English, and neither does Standby. Every text, DM, review reply and phone call is answered in the language your customer uses, automatically.
- Replies in their language
- A customer texts in Spanish, they get Spanish back. Calls in French, the receptionist switches to French.
- Reviews answered in kind
- A review written in Spanish or French gets a reply in the same language, on-brand.
- On every plan
- Multilingual is built in from day one. It's not an add-on and it doesn't cost extra.
Real replies, same shop
ESEspañol
hola, cuánto cuesta un corte con barba?
¡Hola! Corte + barba cuesta $45 y dura unos 45 min. Reserva aquí 👉 standbyreply.com/b/…
FRFrançais
Bonjour, vous êtes ouverts dimanche ?
Bonjour ! Le dimanche nous sommes fermés, mais samedi c'est ouvert de 9h à 17h. Réservez ici 👉 standbyreply.com/b/…
ENEnglish
do you take walk-ins?
We do! Walk-ins are welcome until an hour before close. Or skip the wait 👉 standbyreply.com/b/…
Pricing
Pays for itself with one saved booking a week.
Starter
Stop losing callers and look great on Google.
$49/mo
billed monthly
Start 14-day free trial- Missed-call text-back in seconds
- AI replies to every Google review
- English, Spanish and French
- Unified inbox for texts
- Weekly results email
Pro
Most popularYour front desk, handled around the clock.
$149/mo
billed monthly
Start 14-day free trial- Everything in Starter
- Instagram DM replies
- AI receptionist that answers and books
- 300 receptionist minutes / month
- Call recordings and transcripts
Premium
For busy shops and multiple locations.
$299/mo
billed monthly
Start 14-day free trial- Everything in Pro
- Up to 5 locations
- 500 pooled receptionist minutes / month
- Priority support
No setup fee. No card needed to start. Cancel anytime.
Chicago pilot program
Run a shop in Chicago? Try Standby free for a month.
We're onboarding 10 local businesses personally. We'll set everything up with you and track exactly how many customers it saves you.
FAQ
Questions owners ask us.
Will it sound like a robot?
No. The receptionist uses a natural voice and answers from your own hours, prices and services, so it sounds like someone who works at your shop. Call the demo line above and hear it for yourself.
Does it work in Spanish and French?
Yes. Standby answers texts, DMs, reviews and calls in English, Spanish or French, matching whatever language the customer uses. You pick which language it starts in after a missed call.
Can I edit replies?
Yes. Review replies can wait for your approval with a tap, and you can edit any of them first. You can jump into any text or DM conversation from the inbox, and Standby steps back once you do.
Can I cancel anytime?
Yes. There are no contracts and no setup fees. Cancel from your billing page in two clicks.
Do I need a new phone number?
No. You keep your number. You just turn on call forwarding for unanswered calls, which takes about a minute with any carrier, and we walk you through it.
What about recording and texting rules?
The receptionist tells callers the call may be recorded, as Illinois requires, and every automated text includes a Reply STOP opt-out. Both are built in.
What if a customer asks something it doesn't know?
It never makes things up. It tells the customer you'll get back to them, flags the conversation in your inbox and texts you.
Your phone is ringing right now.
Start your free trial and have Standby answering for you in 10 minutes.